Pipedrive and HubSpot are well-known, powerful CRM tools. Compare their features, benefits and pricing to see which CRM tool is best for you.
Customer relationship management tools like Pipedrive and HubSpot facilitate business success by ensuring customers’ needs are met based on available customer data. Pipedrive offers a sales focus to help marketing teams build custom pipelines, whereas HubSpot assists digital marketing efforts in generating and nurturing leads for the sales team. Explore details on each tool’s features, pricing, and pros and cons to determine which CRM tool is best for you.
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Pipedrive is a customer relationship management tool that also works as an account management tool to help companies with the entire marketing and sales workflow. With the ability to visualize the sales process from beginning to end, Pipedrive makes it possible to improve the efficiency and accuracy of your teams.
SEE: Explore how Pipedrive compares to the popular kanban tool Trello.
Pipedrive is sales-focused, offering plenty of tools, integrations and customization options to help you create a process that empowers your marketing and sales efforts. As a pipeline CRM, Pipedrive makes it easy to create different stages of the sales process to help you move from stage to stage, keep your clients better engaged and prevent leads from dropping off at any given stage of the pipeline.
HubSpot is a cloud-based CRM platform that helps companies align sales and marketing efforts, enable sales, and optimize inbound marketing strategies to help generate more leads. Hubspot goes a long way to help your company market and sell more easily.
HubSpot makes it possible to take all of your digital marketing efforts to a single cloud-based account. From website hosting, blogging, social media, email marketing and more, you’ll have everything you need in a single CRM package. Your marketing team will benefit from HubSpot to create and nurture leads, so they are ready to migrate to the sales team.
SEE: Integrate Jira with HubSpot to help capture new leads and keep your teams in sync.
HubSpot also has tools for your operations teams and even a content management system (HubSpot CMS), so your teams can work together seamlessly.
| Feature | Pipedrive | HubSpot |
|---|---|---|
| Contact management | Yes | Yes |
| Lead management | Yes | Yes |
| Email marketing | Yes | Yes |
| Sales forecasting | Yes | Yes |
| Automation | Yes | Yes |
| Reporting tools | Yes | Yes |
| E-commerce integrations | Only via Zapier | Shopify, WooCommerce, Square, SamCart and BigCommerce |
| Customer support | Email, phone, chat, community and an extensive online knowledgebase | Chat, email, community, online Help Center, phone and HubSpot Academy |
| Starting price for paid tiers | $14.90 per user per month, billed annually | $30 per month, billed annually |
The pricing for HubSpot can get a bit complicated since it offers several different tools for varying use cases. Pricing for HubSpot’s CRM tool is as follows:
For more information on HubSpot pricing, check out its pricing calculator.
Both Pipedrive and HubSpot are outstanding CRM solutions that can serve nearly any business. They each include all of the features you expect in a powerful customer relationship management platform. However, there is a clear divide between the two, and it all boils down to pricing.
If you’re a small or midsize business looking for a cost-effective CRM solution, Pipedrive is clearly your best option. With Pipedrive, you’ll get the essentials at a reasonable cost.
If, on the other hand, you’re an enterprise business looking to manage massive amounts of leads, and cost is not a problem, HubSpot will scale with you. With HubSpot, you get everything you need at a scale to cover your growing business, but the cost can get pretty high.
Workbooks joins up your entire business with a single cloud-based solution and lowers the cost and risk of your CRM project failing with co-funded implementation.
With Workbooks, marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service.
And with software and services from a single supplier, you get co-funded implementation to make sure you get a made-to-measure CRM for an off-the-shelf price.
Fully-customizable Zoho CRM provides unified solutions for businesses of all types and sizes. Conduct your Sales & Marketing analytics to gain insights using Dashboard views and Automate your daily routines. Customize your CRM theme based on your industry needs using Canvas, Omnichannel communication for streamlined communication between teams and customers, handle customer support from within the platform to improve customer relationships. Get Started with Zoho CRM now!
monday sales CRM is the customizable, no-code CRM that allows you to control your entire sales funnel and close more deals, while simplifying communication and collaboration. Automate manual work, capture and import leads, and centralize deal and contact info, all in one place.
