August 5, 2024
August 5, 2024

How we scaled up user research in the NHS App at speed

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2024-08-05 15:06:11

By Chiara Garattini, Kate Burn.

27 February 2024
We had to follow the data, not our users

Chiara Garattini and Kate Burn explain how working in our Data and Analytics sub-directorate has challenged the assumptions of our user-centred design team.



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#scaled #user #research #NHS #App #speed

https://digital.nhs.uk/blog/design-matters/2024/how-we-scaled-up-user-research-in-the-nhs-app-at-speed

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