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An outbound dialer is software that automates and manages outgoing phone calls. It dials from a list of phone numbers and connects an agent if and when someone ...
Network Effectiveness Ratio (NER) measures a network’s ability to deliver a call to a destination device, terminal, or recipient. It captures the percentage o...
The Federal Deposit Insurance Corporation (FDIC) ensures the safety of cash deposited in insured banks, providing a protection of up to $250,000 per account in ...
Phone systems have changed a lot, but IVR pricing is still all over the map. For example: Software systems that include IVR can go for as low as $60 per user pe...
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