TL;DR: Master cloud computing with the 2024 Cloud Computing Course Bundle — six courses and 52 hours of content for just $29.99. It’s no secret that cloud c...
Call flow is the entire path your customer takes when they contact your call center or business. This includes the automated greetings menu selection, hold time...
Call groups can play a critical role in call centers that consistently experience high call volumes, though the benefits they bring and the best times to use th...
Many U.K. businesses are struggling to get their AI projects off the ground because the technology is simply not applicable, an AI strategist claims. New resear...
Generative AI became tech’s fiercest buzzword seemingly overnight with the release of ChatGPT. Two years later, Microsoft is using OpenAI foundation models an...
The best credit card readers for iPhones are: The statement “iPhones are popular products” might be a bit of a truism, but there is at least one not-so-obvi...
TL;DR: Unlock the power of AI-enhanced video editing with VideoProc Converter AI for just $35.99 — your all-in-one solution for stunning visuals, both profess...
Technology could soon help IT leaders and their employers manage the workloads of tech teams and broader workforces within reasonable working hours, according t...
A new study based on Microsoft’s Bing AI-powered Copilot reveals the need for caution when using the tool for medical information. The findings, published in ...
Less Annoying CRM’s fast facts Our rating: 3.4 out of 5 Starting price: $15 per user per month Key features: Contact management Google and Outlook Calendar in...
